A Conversation on Leadership, Technology, and Human Empowerment

At the Power of Innovation 2025 event by Fortune Greece, the community of 40 Under 40 gathered to explore how collaboration and innovation shape the next generation of leaders.

The CEO of TP in Greece, Charlotte Foucteau, joined the panel discussion “Most Powerful Women: Leadership Lessons” together with distinguished women leaders from across the business and technology landscape, in a thought-provoking session curated by Anastasia Parentzoglou, Executive Chair of Fortune Greece.

The discussion centered on authentic leadership, resilience, and the role of women in technology and innovation, themes deeply connected to TP Greece’s culture and values.

Technology That Empowers, Not Replaces People

As our CEO highlighted, “Technology is not an end in itself, it’s a means to support people.”

At TP Greece, we design innovation to empower employees, enabling them to focus on creativity, empathy, and problem-solving, the uniquely human strengths that drive lasting value.

Through continuous upskilling and reskilling, TP ensures that every employee evolves alongside technology.

Despite being a technology-driven company, TP’s greatest investment remains its people, delivering high-value digital services to global partners.

Building a Digital Partner for High-Value Services

Once known as a traditional contact center, TP Greece has transformed into a Digital Partner for High-Value Services, creating impact across the entire customer journey.

By integrating Customer Experience, Business Services, and Digital Solutions, the company delivers measurable results: better sales, stronger communication, and enhanced innovation for clients in over 140 markets.

TP drove this transformation by combining collaboration, adaptability, and a global mindset, applying international best practices while celebrating and harnessing the Greek spirit of creativity and resilience.

Greece as a Hub of Innovation

Greece holds the potential to become a hub for innovation and AI development. TP is proud to contribute to this vision by developing AI solutions, automation systems, Trust & Safety frameworks, and Data Annotation services that power global platforms and make the digital world safer and more intelligent.

As our CEO said, “Innovation is not only imported, but also created here.”

Authentic Leadership and the Power of Self-Awareness

Reflecting on her own journey, from agent to CEO, she highlighted that True leadership begins with self-awareness. Before leading others, one must first understand oneself, strengths, fears, and values. Authenticity, vulnerability, and consistency are the foundation of trust, the strongest currency in leadership today.

At TP Greece, we believe in leading with purpose, and staying true to our values.