Job Overview:
Are you passionate about travel and providing exceptional customer service? TP in Greece collaborates with Booking.com, one of the largest online travel agencies.
As a Booking.com Customer Support Specialist, you will be able to assist customers with booking travel plans, answer inquiries and guide them through their dream destinations.
Join our team and help travelers create unforgettable experiences!
What you will be doing:
- Handling incoming phone calls, messages and emails from the website users
- Managing reservations, special requests and complaints and finding solutions to website users´ inquiries
- Research travel options tailored to each customer’s preferences
- Modify reservations based on client needs
- Process payments and travel cancelations
Job Requirements:
- Excellent writing & verbal communication skills in Greek
- Good communication skills in English
- Attention to detail
- Good Technical troubleshooting & problem-solving skills
- Ability to handle unexpected changes
- Experience in e-commerce will be appreciated
What we offer:
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.
Key Takeaways
- Join the Booking.com Customer Experts team if you possess great Greek and English communication skills.
- As a Greek customer expert, you will assist customers with travel bookings and inquiries.
- Job requirements include excellent communication skills, attention to detail, and experience in e-commerce is appreciated.
- The company offers competitive salaries, training, health benefits, and opportunities for professional growth.
- This role provides a chance to work for a multinational company that values diversity and equal opportunities.
Find out more
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