CX Management at TP – Greece

AI transformation is not primarily a technology initiative…..

TP Greece, a global leader in digital business solutions, has earned two prestigious international awards for 2025.

TP Greece proudly participated as a Strategic Partner in the FORTUNE GREECE CEO Initiative 2025. The event brings together key decision-makers and innovators who shape the country’s economic and digital future.

TP Greece participated as Silver Sponsor at Naftemporiki’s 4th Financial Conference “Vision.

The CEO of TP in Greece, Charlotte Foucteau, joined the panel discussion “Most Powerful Women: Leadership Lessons” together with distinguished women leaders from across the business and technology landscape.

At TP Greece, this is the essence of our evolution: becoming a Digital Partner for High-Value Services that empowers organizations to grow smarter, faster, and with a stronger human focus.

We integrate AI technologies, such as real-time assistance, sentiment detection, predictive analytics, and intelligent workflows, to support our teams and improve the overall customer journey.

We are proud to announce that we have been awarded the Gold Award for Best Home/ Remote Agent Program in the EMEA region at the 2025 Contact Center World Awards.

TP participated as a Silver Sponsor at the Delphi Economic Forum X, a landmark event that brings together global thought leaders, innovators, and policymakers to address some of the most pressing challenges of our time.

At TP in Greece, we recognize that exceptional customer experience goes beyond efficiency and resolution times.