Job Overview:

Join us as a Customer Expert on our Technical Support Help-Desk for a wide range of data technology products

Do you have excellent Italian communication skills and a passion for technology? Join our team as a Customer Expert on our Technical Support Help-Desk! You’ll provide top-notch support for a wide range of data technology products, from hard drives to flash memory, for a major American manufacturer. Help our Dutch-speaking customers and work in the exciting world of data storage solutions.

Responsibilities include:

• Answering inquiries about products specification via phone, chat and email
• Providing troubleshooting for various technical issues
• Maintaining solid customer relationships by handling their questions and concerns with speed and professionalism
• Performing data entry

Qualifications:

• Excellent communication skills in Italian
• Good command of English (B2+)
• Technical research skills to troubleshoot customer problems.
• Advanced internet research skills
• Hardware and software medium to advanced knowledge
• Prior experience in technical support will be considered as an advantage

What we offer:

• • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))
  • Competitive monthly salary + 2 extra salaries per year
  • Refer-A-Friend: Bring your friends and receive great bonuses!
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity

  Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

Find out more!

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