Job Overview:
Join our Video Streaming Customer Experts team and represent a top streaming service, taking advantage of your Valencian language skills!
Join our TP team and work in the most fantastic industry in the world, delivering wonderful customer experience for the global leading fantasy entertainment brand!
Grab the opportunity to work with a top subscription streaming service for films and television series, while working for TP, a Best Place to Work Multinational Company.
As a customer service representative in our Valencian customer support team, you will be delivering world-class customer experience to the subscribers of a top streaming service.
What you will do
- Communicate through chat & phone with subscribers
- Answer how-to questions about payments
- Troubleshoot streaming and content issues
- Assist subscribers with how-to questions & navigating on the given application
Qualifications:
- Excellent language skills in Valencian
- Good knowledge of English language (B2+ level)
- Great communication & soft skills, as well as problem-solving skills
- Computer knowledge/tech savviness
- Work experience in customer support/ assistance will be considered as an advantage
What we offer:
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)
- Competitive monthly salary + 2 extra salaries per year
- Referral Program: Bring your friends and receive great bonuses!
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.
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Key Takeaways
- Join our Video Streaming Customer Experts team to deliver a world-class customer experience for a top streaming service.
- Candidates need excellent Valencian language skills and good English knowledge (B2+ level).
- We offer relocation support to Greece, competitive salary, health benefits, and training opportunities.
- The role includes communicating with subscribers, answering questions, and troubleshooting issues.
- Work in a diverse, multinational company recognized as a great place to work.
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