French-Speaking Customer Experts for Salt
Job Overview:
Join our French‑Speaking Customer Experts team and represent one of Switzerland’s Leading Telecom Providers
Are you ready to work for a top Swiss telecommunications brand known for its innovation, simplicity, and customer‑first mindset? Join our Customer Experts team in Athens and represent Salt Mobile, a company that brings high‑quality mobile, internet, and fiber services to customers across Switzerland.
At TP Greece, we proudly support Salt by delivering exceptional customer experiences. Become part of a multicultural team that brings Swiss‑quality service to life!
Why Join the Salt Team?
Salt is one of Switzerland’s most dynamic telecom companies, recognized for excellent service, transparent offers, and cutting‑edge technology. By joining this project, you’ll represent a respected European brand while gaining international work experience.
About the Role
You will be the voice of Salt for customers based in Switzerland. You will handle inquiries via phone, offering friendly and effective support on topics such as:
- Mobile, internet & fiber connection issues
- Billing and subscription questions
- Technical troubleshooting
- Upselling or guiding customers to Salt’s newest offers
Your goal? Deliver a smooth, high‑quality customer experience with every interaction.
Minimum Requirements
- Fluency in French (spoken & written)
- Good command of English
- Strong communication and problem‑solving skills
- Comfortable using computers & navigating online tools
- A customer‑centric mindset and eagerness to help
What We Offer
Complete Relocation Package to Greece
- Flight ticket covered
- Free hotel accommodation upon arrival
- Support with long‑term housing
- No relocation cost to you
Compensation & Benefits
- Competitive monthly salary (14 salaries per year)
- Performance‑based bonuses (role dependent)
- Referral Program – bring friends and earn bonuses
- Private health care benefits
- Exclusive corporate discounts
Career & Development
- Full training by certified instructors
- Ongoing professional development and upskilling
- Opportunities to grow within a global, multicultural organization
- Exposure to international markets and projects
Work Environment
- Modern offices with comfortable break areas
- Free online Greek language courses
- Company events and community initiatives
- Great Place to Work® Certified employer
- Inclusive culture that values diversity and equal opportunities
Furthermore, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills while representing one of the biggest brands worldwide. Additionally, you will be part of an organization that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.
Key Takeaways
- Join the French-speaking Customer Experts team at Salt Mobile, a leading Swiss telecom provider.
- The role involves assisting customers with mobile, internet, and billing inquiries while delivering excellent service.
- Benefits include a complete relocation package to Greece, competitive salary, and ongoing professional development opportunities.
- Candidates need fluency in French and English, strong communication skills, and a customer-focused mindset.
- Experience a multicultural work environment with career advancement potential and a commitment to diversity.
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