The Growth Partner of Choice in Digital Services
We design and deliver connected service ecosystems that align people, platforms, and processes, with a focus not just on operational support, but on long-term, sustainable business growth. We bring together front office, back office, and digital functions into one cohesive, outcome-focused model. This structure empowers organizations to operate with agility, simplify complexity, and deliver intelligent experiences across the entire customer journey.
AI-empowered solutions
To drive digital transformation that fuels sustainable growth, we bring AI and human expertise together. We leverage artificial intelligence to deliver faster, more personalized customer experiences by automating routine workflows and enabling our customer experts to focus on high-value interactions. At the same time, our specialists work across the full machine learning lifecycle, training AI models to understand context, intent, and nuance. This powerful collaboration amplifies growth opportunities, improves decision-making, and strengthens long-term business performance.
MODULAR, SCALABLE, AND TECH-AGNOSTIC
Innovations that Generate Business value
TP helps clients accelerate transformation and achieve positive business impact.
That is why we blend AI-powered solutions and innovation with human expertise to elevate performance and experience at every step.
With a deep understanding of the Greek market and backed by global expertise, TP in Greece is uniquely positioned to support our partner’s business objectives.
CX MANAGEMENT
DATA SERVICES
CONSULTING, ANALYTICS & TECHNOLOGY
Case Studies
WE BRING DEEP INDUSTRY EXPERTISE AND AI INNOVATION TOGETHER TO ACCELERATE PERFORMANCE
Creating distinct solutions
18%
volume deflection with customer journey digitalization for a major automotive brand
15.4%
increase in customer satisfaction score for a multinational technology company
38%
Reduction in reopen cases for an online marketplace
10%
reduction in customer complaints with data-driven insights for a global power tools brand
Insightful Articles
CONTACT US
Ready to accelerate your transformation with AI-driven solutions? We’re here to build what’s next, together.
growth-marketing-greece@teleperformance.com
FAQ’s
What services do TP offer besides customer support?
TP delivers end-to-end business services that go far beyond traditional customer support. These include customer experience (CX) management, digital transformation, back-office services, trust & safety, content moderation, data annotation, analytics, and consulting. TP in Greece, also supports sales, technical support, collections, and industry-specific processes, helping organizations improve efficiency, customer satisfaction, and business outcomes.
Can TP Greece handle omnichannel support (voice, chat, email, social, messaging apps)?
Yes. TP in Greece orchestrates omnichannel customer engagement solutions across voice, live chat, email, social media, SMS, and messaging platforms, providing a unified operating model empowered by AI automation and human expertise. This ensures a consistent and seamless customer experience across all touchpoints.
What industries do you specialize in?
TP supports a wide range of industries, including banking and financial services, insurance, healthcare, technology, telecommunications, travel and hospitality, e-commerce, energy, and public sector organizations. With deep domain expertise, TP Greece, delivers industry-specific solutions tailored to regulatory and operational requirements.
Can you support both B2C and B2B operations?
TP Greece provides solutions for both business-to-consumer (B2C) and business-to-business (B2B) environments. This includes customer care, technical support, sales, account management, and back-office operations, tailored to the complexity and expectations of each business model.
What makes TP different from other BPO providers?
TP stands out as a global leader in digital business services by combining scale, advanced technology, and human expertise. We deliver end-to-end solutions with a strong emphasis on AI-driven innovation and continuous improvement. With deep industry knowledge and a focus on measurable outcomes, TP in Greece acts as a strategic partner that helps brands transform customer experience, optimize operations, and drive sustainable growth.